Reclaim unused shipping labels created by third-parties on your UPS® account
Optimum Parcel tracks each shipping label created by third-party shippers on your UPS® account. A list of any shipping labels not used within 30 days is sent to a third-party shipper automatically, along with a set of instructions on how to void unused shipping labels. This notification feature increases the refund credits delivered back to your UPS® account, and makes it easy for you to manage the unused shipping labels created by third-party shippers. To use this feature, enable notifications for unused shipping labels and specify an email address for any third-party shipper. Optimum Parcel does the rest, tracking, managing and reporting on the unused shipping labels created by third-party shippers.
Automated notifications
- Weekly emails sent to third-parties shipping on your UPS® account.
- Ready to go. Simple to use.
Overview
- UPS charges for all shipping labels created, including shipping-labels created by third-party shippers. If unneeded labels aren’t voided by the third-party shipper, then extra charges are added to your UPS account. Reclaiming these is difficult and most go uncollected.
Optimum Parcel’s automated notification platform streamlines the steps required to void unused shipping labels created by third-parties. Automated emails detailing the actions required to reclaim all the refund credits for unused shipping labels available within your UPS® account are sent directly to your business partners.
How it works
- Optimum Parcel tracks all shipping labels manifested on a UPS® account, including those created by third-party shippers. Once per week, Optimum Parcel emails customers a list of all unregistered third-party shippers. With this, customers can easily manage third-party shippers, and enable third-party shipper notifications for unused shipping labels.
Once per week, Optimum Parcel emails each registered third-party shipper a list of unused shipping labels billed to your UPS® account. This list includes any shipping labels that are unused 30 days after being created, along with instructions on how to void these unused shipping labels. Optimum Parcel tracks the unused shipping labels created by third-party shippers on your UPS account, and reports on the refund credits delivered within the standard weekly report. In-depth activity logs related to each third-party shipper are available within the Optimum Parcel App, accessible within the third-party shipper section of each UPS account.
Timeline
- Optimum Parcel notifications for unused shipping labels created by third-party shippers includes unused shipments 30 days old and greater. Optimum Parcel only collects a service fee on refund credits related to unused shipping labels that are voided more than one month after the label was created. Stated differently, any shipping label voided by a shipper within 30 days of the shipping label being created is not reported in notifications and not included in the shipment auditing service fee.
Help getting started
- Contact Optimum Parcel customer service for assistance with registering third-party shippers and enabling notification of unused shipping labels for third-party shippers.
- Visit the help center for more information.
