Overview
- The Optimum Parcel Email API lets you manage automated notifications and reporting distributions. You can develop applications that integrate with Optimum Parcel to customize communication workflows, keeping stakeholders informed about shipping exceptions, audit results, and payment confirmations.
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The following figure shows the relationship between your Optimum Parcel app, the Optimum Parcel API, and Email services.
Optimum Parcel App
Optimum Parcel’s email services give users the ability to configure alerts and schedule reports, ensuring the right team members receive critical shipping intelligence at the right time.
Optimum Parcel API
The REST API that allows users to trigger transactional emails, manage recipient lists, and retrieve delivery logs from within your app.
Notification Management
A system that orchestrates the delivery of time-sensitive alerts, such as late deliveries or lost packages, enabling proactive customer service.
Template Engine
A mechanism that maintains standardized email layouts and content, ensuring consistency across all automated communications sent from the platform.
What can users do with the Optimum Parcel Email API?
Users can use the Optimum Parcel Email API to perform common workflows, such as:
- Send transactional emails for specific shipment events
- Manage subscriber lists for weekly or monthly reports
- Retrieve status logs to verify email delivery and open rates
- Update email preferences for different user roles
- Configure alerts for specific audit thresholds
- Test email templates before deployment
Email properties available to create, modify, update and delete through the Optimum Parcel Email API:
- Delivery Logs
- Notifications
- Preferences
- Recipient Lists
- Templates
