Shipment auditing technology guarantees accuracy
Sifting through hundreds of invoices to manually check for potential refunds is cumbersome. If someone hurries through the pile of invoices, the chances of retrieving 100% of refunds begin to diminish. For all UPS and FedEx shippers, there’s a limited time period immediately following an invoice being posted to your account where claims and disputes can be filed against billing mistakes. If you don’t want to lose the refund, the claims need to be filed quickly. Optimum Parcel eliminates human-error and leverages intuitive technology to amplify financial returns. Some auditors only thumb through invoices to look for major anomalies and fail to audit every single invoice. That’s not the case with Optimum Parcel Our technology scans every invoice looking for service failures that include late shipments, residential surcharges, address corrections, double billing, voided shipment, and surcharges. UPS or FedEx will impose address correction charges for incorrectly formatted or improperly addressed shipments. Manual audits don’t normally drill down to such a granular level, meaning major refunds are missed.
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- How to spot a bad parcel auditor
Parcel auditing technology grants uninterrupted workflow
Shipment auditing technology scales with your business
[website-name] is constantly looking to innovate and provide services that will continue to scale with businesses. With this in mind, Optimum Parcel integrated technology to file lost and damaged claims automatically. Depending on your shipping volume, these tasks can quickly deplete employee hours. On average, an employee spends ten hours week, or 520 hours a year, manually creating credit memos, downloading commercials invoices and filling out the claim forms provided by the carrier. This is time-intensive and doesn’t even take into account any follow-up calls that might need to happen.
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- Why shippers choose Optimum Parcel
Parcel auditing technology provides proof of refunds
Shipment auditing and recovery technology should create transparency and build trust. When auditors lack sophisticated technology they can’t always provide detailed documentation on refunds returned. Optimum Parcel ensures the data you need is not only found at your fingertips but delivered to you weekly. Every credit is reconciled and proof of the actions taken by Optimum Parcel to get any given credit is readily available. Customers can find a convenient screenshot and invoice number where the refund was delivered. Invoicing is done only on the credits reconciled to action taken by Optimum Parcel to secure those refunds, rather than the total of the refunds listed on the shipping invoice.
