How Optimum Parcel voids unused shipping labels
Optimum Parcel tracks and monitors every UPS label.
Shipping labels created on a UPS® account are automatically tracked by Optimum Parcel’s manifest tracking service.
- When a shipping label is 30 days old, Optimum Parcel’s shipment voiding service takes action and submits billing adjustments on unused shipping labels with UPS® in the exact format required to get disputes processed faster. Unused shipping labels are at
- risk of being billed to your UPS® account
- and this built-in service eliminates those forgotten, extra or unused shipping labels.
Optimum Parcel will only bill a service fee for a split of the savings once the void request is processed and the requested refund is added to the UPS® account in the form of a credit applied to an invoice.
- A credit on a future invoice.
- A refund to credit card on file with UPS®.
Void shipment reporting
Unused shipping labels are reported within Optimum Parcel system. Dashboard views showcase the number of unused shipping labels tracked and voided. Consolidated reports are available for all UPS® accounts. Account specific reports are available within each UPS® account managed within Optimum Parcel for a customer’s account. Refund credits related to unused shipping labels are detailed in the email digest that is sent weekly to customers.
Shipment details are available within Optimum Parcel system.
Reporting includes a timeline of auditing activities, the real-time status of a shipment, screenshots taken within your UPS® account to provide proof of auditing actions taken, and any refund credits related to a given shipment.
