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Category: Billing & payments

Optimum Parcel News Articles

How to make invoice adjustments

The intent of this article is to guide you through the process to request invoice adjustments in the instance that...

How adjustments to billing notification frequency affects invoicing

invoices weekly, in cadence with the carriers.The email that sent each week includes the invoice(s) posted to your account in...

Is my data safe?

Data security We hold security in the highest regard. All software and supporting resources are implemented using best practices in...

Is there a way I can tell if we really did get the credit from FedEx® that is on the bill sent by Optimum Parcel?

Verifying FedEx® and UPS® refund credits A screenshot is taken from the FedEx® online billing center that showcases the details...

How to repudiate service fees ahead of time

The auditing and claim filings services built into are designed to comprehensively manage the process of getting refunds and credits...

How to verify refunds and credits

Billing adjustments related to service failure and overcharges are applied to shipping invoices as credits. This guide showcases how to...

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