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Category: Direct Customers

Optimum Parcel News Articles

Can Optimum Parcel work for businesses with a waiver on late delivery?

Some companies have a general service refund (GSR) waiver in place with their carrier. is still able to audit your...

How to enable online billing

Why enabling online billing is important Enrolling in online billing enables to perform auditing and recovery services without interrupting workflows....

Troubleshooting email confirmation

A new customer asks, “Why am I not getting the confirmation email in the signup process?” Useful tip Verify the...

Package information was not uploaded in time

New customer? Tap here to sign up today for free. No credit card or software download required. Exception codes provided...

CAC Carrier Agreement Compliance Report

The CAC Carrier Agreement Compliance Report can be found within the reporting dashboard. The intent of this article is to...

CAO Savings Summary Report

The CAO Savings Summary Report can be found within the reporting dashboard. The intent of this article is to explain...

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