Are you on the edit shipping account page?
Look for the Auditing Enabled field, choose Y and tap Update.
The intent of this guide is to help Merchant Admin and Merchant Manager users update settings for a given customer to enable auditing after being previously disabled.
Directions on enabled auditing
Is this a new customer?
The audit is enabled by default. There’s nothing you or the customer need to do. These directions are only for removing a previously applied pause on the shipping account.
- Login to your account.
- Tap Users in the left sidebar.
- Tap the row for the targeted User.
- Tap the Shipping Account to update.
- Navigate to the Edit Shipping Account card.
- Tap Auditing Enabled and select Y.
- Tap the Update Shipping Account button.
