Customer question
Where do I see the customs duty billed to a shipment inside the Optimum Parcel customer dashboard?
Optimum Parcel performs shipment auditing and parcel recovery on shipments sent internationally. Its expansion into international markets makes customs duty charges frequent.
Viewing customs charges in Optimum Parcel
- Login to your account
- Tap Shipping Details on left sidebar inside the Optimum Parcel dashboard.
- Tap the Tracking Number.
- Tap the Shipping Cost details
Customer tip
This information is also available within the Reporting dashboard in various reports that are both interactive and exportable.
