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Category: Customer invoicing

Optimum Parcel News Articles

How to enable paperless billing

The purpose of this article is to provide additional information related to paper invoices sent related to your Account. By...

How to make invoice adjustments for a customer

The purpose of this article is to guide you through the steps to request invoice adjustments in the instance that...

How to apply customer account credits

The account credit feature allows Merchants to issue account credit to customers. These credits are automatically applied to future invoices...

How to remove a pause on a customer account related to overdue payment

Looking to unpause a user account? Tap the do not pause account on overdue checkbox within the Edit User page...

Credit card payments on existing customers invoices

Are you putting a credit card on file for a customer? This can be done within the customer dashboard, using...

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