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Category: Direct Customers

Optimum Parcel News Articles

How to make invoice adjustments for a customer

The purpose of this article is to guide you through the steps to request invoice adjustments in the instance that...

UPS® Shipping Charge Correction Audit Fee

If you’ve ever guessed or miscalculated the weight or measurement of a package before sending it out, you are not...

Why aren’t my inputs saving?

Do your inputs appear to not be saving in the system? The intent of this article is to explain a...

Late Shipments Export Report

Normally, performs all the necessary follow-up actions (emails, phone calls, etc) to secure your savings. In the case you need...

Why Optimum Parcel is free

Some transportation management companies not only charge a monthly fee for their services but enforce a contractual agreement. That’s not...

How declared value is handled for claims

UPS® and FedEx® automatically protect shipments against loss or damage up to a value of $100 without a declaration of...

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