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Category: Direct Customers

Optimum Parcel News Articles

Request a block on an email address be removed

takes the protection of your account seriously. One of the ways that this is done is by limiting the use...

How to filter FedEx billing notifications

Optimum Parcel diligently tracks and monitors all shipment dispute activity on your behalf. The intent of this article is to...

How long do I have to report a lost or damaged package with FedEx®?

New customer? Tap here to sign up today for free. No credit card or software download required. If you have...

What do I do with my FedEx® packaging that’s reported as damaged?

If you received a damaged FedEx® package or contents make sure to keep all original packaging, including cartons and contents,...

How do I report a FedEx package as damaged?

This article details the manual five-step process to follow when damage occurs on a FedEx® package. Outlined below are the...

How do I file a claim for a damaged DHL® package?

This article details the process to file a claim with DHL® Express after a package has been damaged in transit....

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