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Category: Getting Started

Optimum Parcel News Articles

How to verify the credits from FedEx® and UPS® on your Optimum Parcel bill

One customer recently asked, “Is there a way I can tell if we really did get the credits from FedEx®...

Can Optimum Parcel work for businesses with a waiver on late delivery?

Some companies have a general service refund (GSR) waiver in place with their carrier. is still able to audit your...

How to enable online billing

Why enabling online billing is important Enrolling in online billing enables to perform auditing and recovery services without interrupting workflows....

Troubleshooting email confirmation

A new customer asks, “Why am I not getting the confirmation email in the signup process?” Useful tip Verify the...

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