flight takeoff fafafa

Category: Lost and damage service

Optimum Parcel News Articles

How long do I have to report a lost or damaged shipment with UPS®?

While files lost and damaged claims automatically once AutoFile is enabled in a customer’s account, UPS® has specific requirements for...

How to report a shipment as lost

Is AutoFile enabled on your account? If yes, it’s likely that already took actions on this shipment. The last tracking...

How to report a shipment as damaged in transit

Did you check the lost and damage management page? may have already processed a damage claim for this shipment. The...

DHL® Express insurance settings

Need help navigating to the edit shipping account page? Check out the Enable lost and damage service article within this...

Enable lost and damage service

New customer tip The default settings for the lost and damage service are recommended. Additional articles within this help center...

UPS® Capital insurance policy settings

Need help navigating to the edit shipping account page? Check out the Enable lost and damage service article within this...

Get started FREE

No credit card or software download required.

Tap to start product tour