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Tag: FedEx refunds

Optimum Parcel News Articles

How to verify the credits from FedEx® and UPS® on your Optimum Parcel bill

One customer recently asked, “Is there a way I can tell if we really did get the credits from FedEx®...

Timeline of first refunds

The timing of refunds will vary across shipping carriers and accounts. Once the auditing process has begun, customers can expect...

Download Invoice Refund Credit Reports

Pro tip Service fees are only applied to refund credits that have been applied to a customer’s account by way...

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