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Category: Direct Customers

Optimum Parcel News Articles

What documents do I need to submit a lost or damaged claim with FedEx®?

To make the claim process as quick as possible, FedEx® may suggest uploading supporting documentation for the claim as soon...

Which carriers are supported?

A variety of shipping carriers exist in the market. It’s important to know which carriers Optimum Parcel covers. Supported carriers...

How to calculate UPS® and FedEx® contract negotiation cost savings

A customer recently asked, “How do you calculate the UPS® and FedEx® cost savings that result from your contract negotiation...

How to configure FedEx® tracking numbers in Excel

Excel does not populate FedEx® tracking numbers appropriately which creates a problem when analyzing shipment data. This article will detail...

Removing double quotes in reference fields

Overview Double quotes are used as separators between comma delimiters in a CSV file. If you use double quotes in...

How to check lost or damaged claim status on a UPS® shipment

Shippers and receivers can check their claim status using the package tracking number. However, the tracking number will provide only...

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