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Category: Direct Customers

Optimum Parcel News Articles

How is my information used by Prospectus?

Your information is secure does not share, sell, rent or trade your information with third parties and does not use...

How to filter billing notifications on UPS®

The intent of this article is to detail the different ways to manage UPS® billing notifications. monitors all shipment dispute...

Tracking number not found in the system

Is the shipment from this week? The shipment will show up in once it has been invoiced by the carrier....

How to see the customs duty billed to a shipment

Customer question Where do I see the customs duty billed to a shipment inside the customer dashboard? performs shipment auditing...

How to handle web adjustment emails

New customer tip Carriers email replies related to investigations on billing disputes can be safely ignored. appropriately handles such responses...

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